FAQ

How do I download a free resource?

Create an account. Do not check out as a guest. When you checkout the amount will show $0 for the free items in your cart. The download links will be sent to the email you provide when you create an account.

How do I access my downloads?

There are two ways to get to your purchased downloads:

  1. An automatic email with the download link is generated every time you make a purchase so check your inbox and spam/junk box then click on the link in the email. **Please note that if a set is later updated, this link may no longer work.
  2. Log in to your account and you will find a list of your purchases, which you can download at any time onto any of your devices.

Where can I find my previous purchases?

Log in to your account. You will see a list of all the resources you have purchased or downloaded for free.

Can I still get Teaching with Nancy rewards points if I do not have a professional membership?

Yes. You don’t have to be a member to get reward points. They are available to all customers.

Can I save up my points and spend them when I like?

Yes. Teaching with Nancy reward points never expire. They will continue to accumulate until you are ready to use them.

I found a mistake on a resource, what should I do?

I do my best to proofread and create resources free from errors.  I greatly appreciate any mistakes you bring to my attention, I will not get my feelings hurt. Please contact me and I will correct the mistake.